Accessibility statement template (free) and how to write one
An accessibility statement tells visitors what you've done, what you know still needs work, and how to get help. A good one is honest. It does not claim compliance you haven't verified.
What to include
- Your commitment, in plain words.
- The standard you aim for (usually WCAG 2.2 Level AA).
- Current status: what you've tested and how, with the date.
- Known issues and workarounds.
- How to contact you about barriers (email and phone) and how fast you respond.
- The date it was last reviewed.
Template
Accessibility statement for [Business name] We want everyone to be able to use [website]. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. What we've done: [e.g. tested with automated tools and keyboard on DATE]. Known issues: [e.g. our booking widget is provided by a third party and may be hard to use with a screen reader; you can book by phone at ...]. Contact us: if you find a barrier, email [email] or call [phone]. We aim to reply within [2 business days]. Last reviewed: [date].
Or use our free accessibility statement generator.
Avoid
- Claiming "fully compliant" or "ADA certified" without evidence.
- Copying another site's statement, which may describe testing you didn't do.
A statement is not a legal shield, and this is not legal advice.
Related guides
- WCAG 2.2 explained for small-business websites
- Squarespace accessibility fixes: alt text, contrast, forms and more
- Wix accessibility fixes: a practical checklist
- WordPress accessibility fixes (block editor and themes)
Check your own site
Run a free homepage snapshot to see your top 3 issues, or order the $149 Fix-Pack for up to 10 pages with copy-paste fixes.